---
title: "Contact"
description: "Contact: a question about Éclair CMS, feedback on your experience, an idea or a sponsorship? Write directly to its creator, Thierry Gustin."
url: "https://eclaircms.org/en/contact"
lang: "en"
author: "Thierry Gustin"
published: "2026-10-30"
updated: "2026-10-30"
---

# Contact

> **Key takeaways** — To contact the creator of Éclair CMS, Thierry Gustin, use the form on this page: questions, feedback, ideas, sponsorships or press inquiries. Bugs are best reported on GitHub, and most technical questions are already answered in the FAQ and the documentation.

A question about Éclair, feedback on your experience, an idea for an improvement or a sponsorship proposal? Messages sent through this contact form come straight to me, Thierry Gustin, and I read every one of them. To save time, take a quick look at the options below first: your answer may already be there.

## Before you write, have you checked here?

| What you need | The fastest route |
| --- | --- |
| A question about installation | [The installation guide](https://eclaircms.org/en/installation) and [the o2switch guide](https://eclaircms.org/en/installation/o2switch) |
| An error message or a technical problem | [Troubleshooting](https://eclaircms.org/en/documentation/troubleshooting) |
| A general question about Éclair | [The FAQ](https://eclaircms.org/en/faq) |
| A bug to report | An issue on [GitHub](https://github.com/Jacckisback/eclair-cms/issues), with your PHP version and the steps to reproduce the problem |
| A feature idea | GitHub or this form, whichever you prefer |

## The contact form

For feedback, a question or a partnership, this form is the right place. It works without a captcha and without cookies: just fill in the 3 fields.

Your data is used only to reply to you: the details are in [the privacy policy](https://eclaircms.org/en/privacy-policy). You can also find me on [LinkedIn](https://www.linkedin.com/in/thierrygustin/).

## Questions about getting in touch

### How quickly do you reply?

I reply personally, as soon as I can. Messages reporting a security issue are handled first.

### How do I report a security vulnerability?

Write to me using this form and describe the problem without making it public: I’ll get back to you to discuss the details, and I’ll fix it before anything is published.

### Do you offer paid help to install or customize Éclair?

Write to me describing your project: depending on what it involves, I’ll reply or point you to the right resource.